Minimum age
requirement in PH
Support available
for at-risk players
Free self-exclusion
tools for all players
Cost to activate
any player limit
ye7 is more than just an online casino — we are a platform built on trust. For Filipino players from Manila to Cebu, Davao to Quezon City, we want every session to be enjoyable, safe, and well within your personal boundaries.
Philippine gaming regulations require all players to be at least 21 years old. ye7 enforces strict KYC verification using government-issued IDs — PhilSys, passport, UMID, or driver's licence — before any real-money play is permitted. No exceptions, ever.
ye7 lets you set daily, weekly, or monthly deposit limits directly from your account dashboard. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — a deliberate friction designed to protect you.
If you feel gaming is becoming a problem, ye7's self-exclusion tool lets you lock your account for a set period — from 24 hours up to a permanent ban. During exclusion, all marketing communications are suspended and login is blocked immediately.
Long gaming sessions can cloud judgment. ye7 allows you to set a maximum session duration. When your time is up, ye7 will display a clear reminder and, if you choose, automatically log you out — keeping you in control of how long you play.
Set a maximum loss threshold per day, week, or month. Once you reach your loss limit, ye7 will automatically prevent further wagers for that period. This tool is especially useful for players who want to enjoy games like slots and bingo without overspending.
ye7 can send you periodic on-screen reminders showing how long you have been playing and your net win/loss for the session. These reality checks are a gentle nudge to pause, reflect, and decide whether to continue — all without interrupting your game.
Honest self-reflection is the first step toward responsible gaming. Review the questions on the right — if you answer "yes" to two or more, we strongly encourage you to use ye7's responsible gaming tools or reach out to our support team.
This self-assessment is not a clinical diagnosis. If you are concerned about your gaming behaviour, please contact ye7 support via live chat or reach out to a professional counselling service.
Do you find yourself spending more money on gaming than you originally planned, even after setting a budget?
Have you ever borrowed money — from family, friends, or through GCash/PayMaya credit — specifically to fund your gaming sessions?
Do you feel restless, irritable, or anxious when you are unable to play, or when you try to cut back on gaming?
Have you tried to hide your gaming activity or the amount you spend from your family or close friends?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost?
Has gaming begun to negatively affect your work, studies, relationships, or daily responsibilities?
Two or more "yes" answers? Please consider activating ye7's self-exclusion tool or speaking with our support team. You are not alone — help is available.
All responsible gaming tools are available free of charge inside your ye7 account. Here is how each one works.
Log in to your ye7 account and navigate to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly limit in Philippine Peso (₱). Your limit takes effect immediately. To increase a limit, a mandatory 24-hour review period applies — this cooling-off window is intentional and cannot be bypassed.
Self-exclusion is available in Account Settings → Responsible Gaming → Self-Exclusion. Choose from the following exclusion periods:
During any exclusion period, your account is locked, all promotional emails are suspended, and any pending bonuses are forfeited. Reactivation after a short or medium break requires a 24-hour cooling-off confirmation.
Under Account Settings → Responsible Gaming → Session Controls, you can configure:
Loss limits and wager limits can be configured separately in Account Settings → Responsible Gaming → Spend Controls:
ye7 understands that promotional offers can sometimes encourage spending beyond your comfort level. You can opt out of all marketing communications — including bonus offers, reload promotions, and tournament invitations — at any time via Account Settings → Notifications → Marketing Preferences. This does not affect essential account communications such as transaction confirmations and security alerts.
Problem gambling can affect anyone — regardless of income, background, or how long you have been playing. Recognising the early warning signs is the most important step toward getting help. ye7 is committed to identifying at-risk players and reaching out proactively.
ye7's responsible gaming team monitors unusual account activity patterns — such as sudden large deposits after a losing streak — and may reach out to check on your wellbeing. This is part of our duty of care to every Filipino player on our platform.
Continuing to play — or increasing bet sizes — in an attempt to recover money already lost is one of the clearest indicators of problem gambling behaviour.
Using funds earmarked for rent, utilities, groceries, or loan repayments — including BPI, BDO, or Metrobank obligations — to fund gaming sessions is a serious warning sign.
When gaming begins to take priority over family time, work commitments, or social obligations, it may have crossed from entertainment into a harmful pattern.
Feeling euphoric after a win and deeply distressed after a loss — to a degree that affects your daily mood and behaviour — suggests an unhealthy emotional relationship with gaming.
Concealing the amount of time or money spent on gaming from family members or close friends is a common sign that a player recognises their behaviour has become problematic.
Repeatedly trying to cut back or stop gaming but finding yourself unable to do so — even when you genuinely want to — is a hallmark of compulsive gambling behaviour.
You are never alone. Whether you need to talk to someone, set limits, or take a break, these resources are here to help.
Our responsible gaming specialists are available 24/7 via live chat. They can help you activate limits, initiate self-exclusion, or simply talk through your concerns in confidence.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for licensed operators in the Philippines. Players can contact PAGCOR directly for guidance and complaints.
The NCMH of the Philippines provides mental health support and counselling services. If gambling is affecting your mental wellbeing, professional help is available across the country.
Gamblers Anonymous runs peer support groups across the Philippines, including in Manila, Cebu, and Davao. Sharing your experience with others who understand can be a powerful first step toward recovery.
Contact ye7 Responsible Gaming Team: If you have concerns about your own gaming or that of someone you know, reach out to our dedicated responsible gaming team at [email protected] or via 24/7 live chat on the ye7 platform. All communications are handled with complete confidentiality.
ye7 operates in compliance with Philippine gaming regulations and is committed to upholding the responsible gaming standards set by PAGCOR. Our platform enforces the mandatory 21+ age restriction for all real-money gaming activities, in line with Philippine law.
ye7 maintains a strict anti-money laundering (AML) programme and cooperates fully with Philippine regulatory authorities. All player accounts are subject to KYC verification, and suspicious activity is reported in accordance with applicable Philippine law.
Our responsible gaming framework is reviewed and updated regularly to reflect evolving best practices and regulatory guidance. We are committed to being a safe, fair, and transparent gaming platform for every Filipino player who chooses ye7.