ye7 Privacy Policy

ye7 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good gaming experience, and that trust starts with being transparent about how we handle your information.

This Policy applies to all personal data collected through the ye7 website at ye7.club, the ye7 mobile platform, live chat support, email correspondence, and any other channel through which you interact with ye7. It covers data collected from registered players, prospective players, and general visitors to the ye7 platform.

ye7 processes personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to upholding the rights of Filipino players with respect to their personal information.

This Policy should be read alongside the ye7 Terms & Conditions, which govern your use of the platform as a whole.

ye7 collects personal data in the following categories, depending on how you interact with our platform:

A. Registration & Identity Data

• Full legal name as it appears on a government-issued Philippine ID
• Date of birth (used to verify the 21+ age requirement)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address (city/municipality, province)

B. Identity Verification Data (KYC)

• Copies of government-issued photo ID (e.g., PhilSys ID, passport, driver's licence, UMID)
• Proof of address documents
• Selfie or liveness check images where required for enhanced verification

C. Financial & Transaction Data

• Deposit and withdrawal history in Philippine Peso (PHP / ₱)
• Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank account details — stored in tokenised form only)
• Transaction timestamps and amounts

D. Gaming Activity Data

• Game session history, wager amounts, and outcomes
• Bonus and promotion usage records
• Responsible gaming tool settings (deposit limits, self-exclusion status)

E. Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and click-stream data
• Cookie identifiers (see Section 8)

F. Communications Data

• Live chat transcripts and support ticket records
• Email correspondence with ye7 support
• Feedback and survey responses

ye7 uses your personal data for the following purposes:

ye7 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.

ye7 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations under the ye7 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering (AML) regulations, age verification requirements, and tax reporting obligations.
• Legitimate interests: Processing necessary for ye7's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing for optional purposes such as marketing communications and non-essential cookies, where you have provided explicit, freely given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ye7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited circumstances:

• Payment processors: We share necessary financial data with payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — solely to process your deposits and withdrawals. These providers are contractually bound to process your data only for this purpose.
• Identity verification providers: We share KYC documents with accredited identity verification service providers to fulfil our age verification and AML obligations.
• Game software providers: Game session data is shared with our licensed game software providers to the extent necessary to deliver the gaming experience and resolve technical disputes.
• Regulatory and law enforcement authorities: ye7 will disclose personal data to Philippine regulatory bodies, law enforcement agencies, or courts where required to do so by law, court order, or regulatory directive.
• Professional advisers: We may share data with our legal, financial, or compliance advisers where necessary and subject to strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ye7's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

ye7 primarily stores and processes your personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting or game software providers — ye7 ensures that such transfers are subject to appropriate safeguards.

These safeguards may include contractual clauses that impose data protection obligations equivalent to those required under Philippine law, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.

If you would like further information about the specific safeguards applied to any international transfer of your personal data, please contact ye7 support via live chat.

ye7 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.

• Active account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML and record-keeping regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Support communications: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.
• Technical and usage data: Retained in anonymised or aggregated form for platform analytics purposes with no fixed retention limit.

Upon expiry of the applicable retention period, ye7 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

ye7 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit ye7.club. The following categories of cookies are used:

ye7 does not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the ye7 platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ye7:

• Right to be informed: You have the right to be informed about how ye7 collects and uses your personal data, as set out in this Policy.
• Right of access: You may request a copy of the personal data ye7 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by ye7.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ye7's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on ye7's legitimate interests.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ye7 has processed your personal data in violation of applicable law.

To exercise any of these rights, please contact ye7 support via live chat or send a written request to the email address listed in Section 14. ye7 will respond to all data rights requests within thirty (30) days of receipt.

If you are a parent or guardian and believe that your child has registered on the ye7 platform, please contact ye7 support immediately via live chat so that we can take prompt action.

ye7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ye7 platform.
• AES-256 encryption at rest for all stored personal and financial data.
• Two-factor authentication (2FA) available for all player accounts.
• Role-based access controls ensuring that ye7 staff can only access personal data necessary for their specific role.
• Regular security audits and penetration testing conducted by independent third-party security specialists.
• Intrusion detection and monitoring systems operating 24/7 to detect and respond to potential security incidents.
• Secure data disposal procedures for the destruction of personal data that is no longer required.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ye7 will notify the National Privacy Commission and affected players in accordance with the timeframes and procedures required by Philippine law.

The ye7 platform may contain links to third-party websites or services, such as payment provider portals. ye7 is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policies of any third-party sites you visit.

The inclusion of a link to a third-party website on the ye7 platform does not constitute an endorsement of that website or its privacy practices by ye7.

ye7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material, ye7 will notify registered players via the contact details held on their account or by displaying a prominent notice on the ye7 platform prior to the changes taking effect. Your continued use of the ye7 platform following notification of a material change constitutes your acceptance of the updated Policy.

We recommend that you review this Privacy Policy periodically to stay informed of how ye7 is protecting your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ye7, please contact our Data Privacy team through any of the following channels:

If you are not satisfied with ye7's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.

For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or contact ye7 support directly via live chat.